📱 About Mous

We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised and empower them to be their best. That's why we're building the go-to brand focused squarely on delivering just that. We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to make the best products possible.

Over the past 10 years, we have focused on pushing the performance of products
and creating engaging content to guide millions of customers to high-quality Mous products rather than making cheap products for Amazons algorithm. All with the aspiration that we can raise the standards of the industry and provide people with better products.

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👨‍💻 About the Role

We’re looking for a world-class Head of Creative to lead our design and content production teams. This is a leadership role, managing a team of 10–15 across video, photography, and design, with full responsibility for delivering the highest quality creative output across all areas of the business. You’ll be responsible for making sure every piece of content we produce – from social adverts and campaigns to brand assets and product launches – is executed to an exceptional standard, while ensuring the team is set up to thrive. 

🔑Key Responsibilities:

• Lead and inspire the creative team (10–15 people) across video, photography, and design.
• Translate brand strategy and new product positioning into a clear, compelling creative direction — guiding and inspiring your team to execute with purpose and consistency 
• Own end-to-end creative production across ads, campaigns, product launches, and brand storytelling.
• Push the creative bar higher – ensuring every piece of content is executed to the highest possible standard.
• Build strong collaboration between creative, marketing, and product teams to ensure aligned priorities.
• Balance creativity with commercial impact – making the right decisions at the right time to maximise performance.
• Implement and optimise processes across pre-production planning, briefing, and resourcing through to final delivery — streamlining workflows to drive greater efficiency and effectiveness
• Oversee the development of new formats, styles, and storytelling approaches to keep our content fresh and innovative.
• Be responsible for workflows, organisation, and project management across the team.
• Champion the Mous brand by ensuring design and content consistently reflect our values and premium positioning.
• Mentor, coach, and develop team members – building future leaders and creating a high-performance culture.

🤓Skills requirements:

• Obsessed with achieving the best possible creative output across video, design, and photography.
• Proven experience leading a creative team at scale, ideally in a fast-paced, high-growth environment.
• Exceptional project management and organisational skills – able to manage multiple projects simultaneously.
• Strong leadership and communication – able to inspire, motivate, and hold a team accountable.
• A commercial mindset – able to make tough decisions that balance creativity with business priorities.
• Deep understanding of digital content production (ads, social, product launches) and design principles.
• Confidence to challenge ideas while staying collaborative and solution-focused.
• A passion for storytelling, brand building, and creating work that drives impact.

🎉 About Our Offer

We have a hybrid approach to working at Mous so our team can have flexibility during the week, and we can retain the collaborative and vibrant Mous culture that people love. We expect people to come into the office at least three days a week but some teams opt for more as it’s beneficial for their workflow. Our office is in Hoxton and there are regular on-site activities (e.g. happy hours, painting classes, yoga on the roof etc.).

Here’s a summary of the benefits of working at Mous:

• Opportunity to radically grow and develop through new experiences. Dream big, work hard, and make things happen!

• Multi-functional teams of passionate, supportive and inspiring people

• A competitive salary reflective of your experience and value
• 30% discount for F&F on all Mous products
• 1-month paid leave after 5-years of service
• Regular on-site activities at our Hoxton office

• Regular department and whole-team socials

• 25 days' holiday, plus 8 bank holidays

• Cycle to Work Scheme

• Employee Assistance Programme
• Charlie HR perks package including discounts on hundreds of high street brands and services

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results
  

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together
  

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride
  

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.